Dear Monica
To say the least, this is most frustrating !
Your original quotation / offer clearly said “ Delivery within 7
days “. Your revised offer said the same thing.
Since our order is dated 19th, we clearly mentioned in
our order “ Delivery latest by 26th “
Even your order acceptance / confirmation said “ Delivery within 7
days “
What you are indicating now , is not only a “ breach of the terms
of contract “, it is also a “ breach of trust “ !
All these years, I had held Michael Dell – and his company in high
regard. Now, I am having second thoughts.
Should Reliance shut down our websites today ( as clearly mentioned
in my last email to Praytush ), I hold DELL- India responsible – and liable for
“ liquidated damages “.
I hope, you will not force us to resort to “ Risk Purchase “
Please phone me on 0-98,67,55,08,08
With regards
hemen parekh
Jobs for All = Peace on Earth
From:
Monica_Moses@DELLTEAM.com [mailto:Monica_Moses@DELLTEAM.com]
Sent: Thursday, April 28, 2011 1:05 PM
To: shreyash@3pconsultants.co.in; Pratyush_Pratyush@DELL.com; hcp@recruitguru.com
Cc: kailas@3pconsultants.co.in;
nirmit@3pconsultants.co.in
Subject: RE: Order no. 840337936 - 3P CONSULTANTS PVT. LTD.
Dear Mr. Kailas Patil
Reference: Your New order no 840337936
Order for 840337936 -
DELL(TM) PowerEdge(TM) T710 High Performance Intel 2S Tower Server - 1qty -
Under Production.
Further to which the
consignment is expected to get delivered on or before 10th of May.
Kindly revert to me for any queries.
Monica Moses
Customer Care Specialist
Dell |India SMB Customer Care
Office: +91-80-2510 7681 Fax : +91-80-25359804
For
Tech Support Call - 1 800 425 8045
For Customer Care Call - 1 800 4252067
For Sales Call: 1 800 425 8046
Dell truly values and acts on customer feedback. If you have any
suggestions or feedback please feel free to contact my case manager, Mr.
Raghavendra Medikeri at RAGHAVENDRA_MEDIKERI@DELL.COM
From: Shreyash Ankolekar
[mailto:shreyash@3pconsultants.co.in]
Sent: Thursday, April 28, 2011 12:19 PM
To: Moses, Monica - Dell Team; Pratyush, Pratyush
Cc: Kailas Patil; Hemen Parekh; Nirmit Parekh
Subject: RE: Order no. 840337936 - 3P CONSULTANTS PVT. LTD.
Dear
Monica,
Hi,
my colleague Mr. Kailas was co-coordinating with you team regarding the server
delivery. We are waiting for you to update a confirmed date of delivery for the
server order placed. In the purchase order, it was clearly agreed upon to
deliver the servers on or before 26th April 2011. We are trying to reach you on
+91-80-2510 7681 (as per your signature) and Mr. Pratyush on his cell Ph
Number, but we are sad to say that neither of you are picking up or reverting
the call back. Earlier, our Chairmen, Mr. Hemendra Parekh had also wrote a mail
regarding the server delivery but nothing has been reverted.
Coming
to conclusion, we expect you to update us with exact delivery date of server to
our office premises. Since it is matter of high priority, we expect you to
revert back on the same at the earliest.
Thanks
& Best Wishes,
|
Shreyash Ankolekar
Network Administrator
Direct - +91 22
6707 0395
Mobile - +91 99200 28222
Member of the Association of Executive Search Consultants
|
|
|
Excellence
In Retained Executive Search Consulting Since 1990
|
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
From: Kailas Patil (3P)
Sent: Tuesday, April 26, 2011 6:06 PM
To: Monica_Moses@DELLTEAM.com
Cc: Pratyush_Pratyush@DELL.com; RAGHAVENDRA_MEDIKERI@DELL.COM
Subject: RE: Order no. 840337936 - 3P CONSULTANTS PVT. LTD.
Dear
monica,
When
we will get the delivery of server? As we mention we required this by 26th
April 2011.
Thanks & Best Wishes,
|
Kailas Patil
Network Administrator
Direct -
+91 22 6707 0347
Mobile - +91 99200 66989
Member of the Association of Executive Search Consultants
|
|
|
Excellence
In Retained Executive Search Consulting Since 1990
|
From:
Monica_Moses@DELLTEAM.com [mailto:Monica_Moses@DELLTEAM.com]
Sent: Monday, April 25, 2011 6:14 PM
To: Kailas Patil (3P)
Cc: Pratyush_Pratyush@DELL.com
Subject: RE: Order no. 840337936 - 3P CONSULTANTS PVT. LTD.
Dear Mr. Kailas Patil
Reference: Your New order no 840337936
Order for 840337936 -
DELL(TM) PowerEdge(TM) T710 High Performance Intel 2S Tower Server - 1qty -
Under Production.
Further to which the
consignment completes production, Hence will confirm the status shortly.
Kindly revert to me for any queries.
Monica Moses
Customer Care Specialist
Dell |India SMB Customer Care
Office: +91-80-2510 7681 Fax : +91-80-25359804
For
Tech Support Call - 1 800 425 8045
For Customer Care Call - 1 800 4252067
For Sales Call: 1 800 425 8046
Dell truly values and acts on customer feedback. If you have any
suggestions or feedback please feel free to contact my case manager, Mr.
Raghavendra Medikeri at RAGHAVENDRA_MEDIKERI@DELL.COM
From: Moses, Monica - Dell
Team
Sent: Thursday, April 21, 2011 2:45 PM
To: 'kailas@3pconsultants.co.in'
Cc: Pratyush, Pratyush
Subject: Order no. 840337936 - 3P CONSULTANTS PVT. LTD.
Dear Mr. Kailas Patil
Reference: Your New order no 840337936
Order for 840337936 -
DELL(TM) PowerEdge(TM) T710 High Performance Intel 2S Tower Server - 1qty -
Under Production.
Further to which the
consignment completes production, Hence will confirm the status shortly.
The case reference number for your request would be 8077064. You
can track the status of this case reference number on our website www.dell.co.in/case.
You may register yourself with your email id and personal details by clicking
on the customer service link to track your details.
Please be rest assured that I will be handling your case, and will
be in touch with you on a regular basis. Kindly revert to me for any queries.
Thanks & Regards,
Monica Moses
Customer Care Specialist
Dell |India SMB Customer Care
Office: +91-80-2510 7681 Fax : +91-80-25359804
For Tech Support
Call - 1 800 425 8045
For Customer Care Call - 1 800 4252067
For Sales Call: 1 800 425 8046
Dell truly values and acts on customer feedback. If you have any
suggestions or feedback please feel free to contact my case manager, Mr. Raghavendra
Medikeri at RAGHAVENDRA_MEDIKERI@DELL.COM
