RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Hi ,

Let me put you in touch with Vaibhav and Rajiv who should be able to help you out.

Sid

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 25, 2011 6:37 PM
To: Siddharth Srinivasan
Cc: InMobi Helpdesk; 'nitin.ruge@sentientsystems.net'
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Siddharth

I would highly appreciate if you can talk to the concerned person at your Helpdesk

We need your help to get going

Regards

hemen

From: S, Thara [mailto:thara.s@hp.com]
Sent: Sunday, December 25, 2011 4:06 PM
To: Hemen Parekh; 'siteonmobile@gmail.com'
Cc: 'shuklendu.baji@sentientsystems.net'
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Hi

Please find the answers below :

For integration issues:
1. A sample POST request with the error logs.

12-24 18:31:27.250: VERBOSE/InMobiAndroidSDK_3.0.1(3608): requestactivity=AdRequest&d-deviceModel=Milestone&d-deviceMachineHW=Linux%28Android%3A2.6.29-omap1%29&d-deviceSystemName=BASE&d-deviceSystemVersion=1.0&d-deviceName=MOTO_RTHS&d-deviceBTHW=Fri+Dec+23+11%3A44%3A08+Asia%2FCalcutta+2011&d-deviceStorageSize=InBuilt%3A197+MB&d-device-screen-density=1.5&d-device-screen-size=480X854&x-inmobi-phone-useragent=Mozilla%2F5.0+%28Linux%3B+U%3B+Android+2.1-update1%3B+en-gb%3B+Milestone+Build%2FSHOLS_U2_02.36.0%29+AppleWebKit%2F530.17+%28KHTML%2C+like+Gecko%29+Version%2F4.0+Mobile+Safari%2F530.17&mk-siteid=4028cb1333eded0b0133efc10a79003e&u-id=a8c0ffdea5851f881f89cf51d1d67245&mk-version=pr-SPEC-ATATA-20091223&format=xhtml&mk-ads=1&h-user-agent=inmobi_androidsdk%3D3.0.1&u-InMobi_androidwebsdkVersion=3.0.1&u-appBId=hp.com.jamtasklet&u-appDNM=My+Jobs&u-appVer=1.0&d-localization=en_gb&d-netType=edge&d-orientation=1&mk-banner-size=15&u-lat_lon_accu=12.937368757142858%2C77.61046112857143%2C60

2. Carrier IP address.

Not Applicable  for us.

3. The country from where the test is being performed.

India - Bangalore

4. IDE (if any - For SDK integrations)

Eclipse

5. The application or mobile site development platform (iOS, Android, PHP, etc.)

Android

6. SDK version or the InMobi API version (If Applicable):

SDK a300 (Build 3.0.1)

7. Are you testing from an actual mobile device?

Yes , we are testing from an actual mobile device.

8. Are you testing through a simulator? Which one?
 At times we use  simulator Android 2.1

 For Payment Issues:
1. What payment month are you having trouble with?

December 2011

2. Have you changed the mode of payment recently? If Yes, please provide the date of the change.
 NA

Thanks & Regards

Thara S

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 25, 2011 9:23 AM
To: S, Thara; 'siteonmobile@gmail.com'
Cc: 'shuklendu.baji@sentientsystems.net'
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Dear Thara

I am afraid I cannot answer these questions. Beyond me !

Could you please ?

Thanks

hemen

From: InMobi Helpdesk [mailto:helpdesk@inmobi.com]
Sent: Sunday, December 25, 2011 9:16 AM
To: Hemen Parekh
Subject: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Dear Customer,

Thank you for writing to InMobi.

This is an auto-generated response to acknowledge that we have received your e-mail. A Support Engineer will respond shortly.

The subject line of this email contains your ticket number. Our system will use this number to track the support process, so please don't to change the subject line during correspondence.

So we can better help you, please provide us the following details:

For integration issues:
1. A sample POST request with the error logs.
2. Carrier IP address.
3. The country from where the test is being performed.
4. IDE (if any - For SDK integrations)
5. The application or mobile site development platform (iOS, Android, PHP, etc.)

6. SDK version or the InMobi API version (If Applicable):

7. Are you testing from an actual mobile device?
8. Are you testing through a simulator? Which one?

 For Payment Issues:
1. What payment month are you having trouble with?
2. Have you changed the mode of payment recently? If Yes, please provide the date of the change.
--
The InMobi Support Team

This is an auto-generated response

---

The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The firm is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt.

RE: My Jobs Widget

Dear Nitin,

Sorry for the delays on  our side (I forgot to follow up).. The signed widget is available and my team has tested it on 3 Android platforms. Attached are the new APK files and some screenshots..

Please check and let us know if you still face the same upload error.

Thanks and regards,

Geetha

From: Nitin Ruge [mailto:nitin.ruge@sentientsystems.net]
Sent: Wednesday, December 19, 2012 11:23 AM
To: Manjunath, Geetha (HP Labs India); 'Hemen Parekh'; Matad, Nagabhushana Ayyanahalli (HP Labs India)
Cc: shuklendu.baji@sentientsystems.net; S, Thara
Subject: RE: My Jobs Widget

Dear Geetha,

We are awaiting for My Jobs Widget APK’s for both Smart Phone & Tablet versions to upload on Google Play (Certificate error issue ref: mail sent on 11-Dec-2012 ) & also screen shots (images) for the same.

Regards,

Nitin Ruge

From: Manjunath, Geetha (HP Labs India) [mailto:geetha.manjunath@hp.com]
Sent: Sunday, December 09, 2012 10:39 PM
To: Hemen Parekh; Matad, Nagabhushana Ayyanahalli (HP Labs India)
Cc: shuklendu.baji@sentientsystems.net; nitin.ruge@sentientsystems.net; S, Thara
Subject: RE: My Jobs Widget

Dear Mr Hemen Sir,

Extremely sorry for the inconvenience caused..  In the last 2-3 days,  we had to change the backend cloud server to a different one. While doing so, we were testing the Job widget to see whether it will work well with the new server, and for this we had brought down the old server couple of times (for few minutes only).. It is possible, that the testing from your side happened at those moments.

In fact, we had made the widget such that even when the backend server changes, it should adapt itself.. There was a minor problem with that feature.. We have now corrected it and would like to release a new version of the apk..  I was actually going to write to you today about this issue and release a new apk file..

  Please find attached the new apk files. Please test it once and let us know if the functionality is ok..  Apologies once again..  

  I am not sure if the errors you mention is same as the above server-related error or something to do with Akash 2 port.  In either case, I request Mr. Shuklendu to let us know the details of the error faced on Akash2.  We have ordered one unit of Akash 2 online and awaiting its delivery. Meanwhile, if you could send us a tablet, we will be glad to test it out on the same.

 Thanks !

Best regards

Geetha

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 09, 2012 10:42 AM
To: Matad, Nagabhushana Ayyanahalli (HP Labs India); Manjunath, Geetha (HP Labs India)
Cc: shuklendu.baji@sentientsystems.net; nitin.ruge@sentientsystems.net
Subject: My Jobs Widget

Dear Bhushan

For past 2 / 3 days , My Jobs is not working properly – sometimes , not at all

Yesterday , I re-installed it , without improvement

Here is feedback from Amit Goyal ( who replaced Jasjit Singh at Datawind as VP-Platform Strategy ):

We tested My Jobs app and it didn't seem to work. Most of the time it fails to launch and if at all it goes to the next step, an error pops up in indefinite loop. 

On Friday, I emailed APK file to Prof Rahul Deshmukh, Head-CDEEP, IIT-Bombay, for installing and testing on Aakash2

Prof Deshmukh is heading the team at IIT-B, which is developing apps for Aakash2

By a copy of this email , I am requesting Shuklendu to talk to you and explain the error-messages being received during operation

I would appreciate if Prosonjit could look into this on priority basis

As mentioned in my last mail , Teracom may have started pre-installing My Jobs on their tablets by now

I have also sent APK file to another 30+ tablet manufacturers ( with User Name / Password ), with a request to install and test

With regards

Hemen parekh

RE: My Jobs Widget

Dear Mr Hemen Sir,

Extremely sorry for the inconvenience caused..  In the last 2-3 days,  we had to change the backend cloud server to a different one. While doing so, we were testing the Job widget to see whether it will work well with the new server, and for this we had brought down the old server couple of times (for few minutes only).. It is possible, that the testing from your side happened at those moments.

In fact, we had made the widget such that even when the backend server changes, it should adapt itself.. There was a minor problem with that feature.. We have now corrected it and would like to release a new version of the apk..  I was actually going to write to you today about this issue and release a new apk file..

  Please find attached the new apk files. Please test it once and let us know if the functionality is ok..  Apologies once again..  

  I am not sure if the errors you mention is same as the above server-related error or something to do with Akash 2 port.  In either case, I request Mr. Shuklendu to let us know the details of the error faced on Akash2.  We have ordered one unit of Akash 2 online and awaiting its delivery. Meanwhile, if you could send us a tablet, we will be glad to test it out on the same.

 Thanks !

Best regards

Geetha

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 09, 2012 10:42 AM
To: Matad, Nagabhushana Ayyanahalli (HP Labs India); Manjunath, Geetha (HP Labs India)
Cc: shuklendu.baji@sentientsystems.net; nitin.ruge@sentientsystems.net
Subject: My Jobs Widget

Dear Bhushan

For past 2 / 3 days , My Jobs is not working properly – sometimes , not at all

Yesterday , I re-installed it , without improvement

Here is feedback from Amit Goyal ( who replaced Jasjit Singh at Datawind as VP-Platform Strategy ):

We tested My Jobs app and it didn't seem to work. Most of the time it fails to launch and if at all it goes to the next step, an error pops up in indefinite loop. 

On Friday, I emailed APK file to Prof Rahul Deshmukh, Head-CDEEP, IIT-Bombay, for installing and testing on Aakash2

Prof Deshmukh is heading the team at IIT-B, which is developing apps for Aakash2

By a copy of this email , I am requesting Shuklendu to talk to you and explain the error-messages being received during operation

I would appreciate if Prosonjit could look into this on priority basis

As mentioned in my last mail , Teracom may have started pre-installing My Jobs on their tablets by now

I have also sent APK file to another 30+ tablet manufacturers ( with User Name / Password ), with a request to install and test

With regards

Hemen parekh