My
yesterday’s posting on LinkedIn :
We have all heard the story of 7 blind persons
trying to figure out the shape of an elephant by touching / feeling different
parts of its body
And , coming up with descriptions of 7
non-existent animals !
A somewhat similar exercise is under way right now
, to define E COMMERCE , by the following stake-holders ( - incapable of seeing
the future, beyond their noses ? ) :
# Government
# Online Retailers
# Offline Retailers
# Payment Companies ( including Banks )
# Delivery / Logistics Companies
# Product Manufacturers / Service Providers
# Dealers - Stockists - Distributors -
Wholesalers
# Political Parties
# Trade Associations / Professional Bodies
# Swadeshi Jagran Manch
List goes on and on I urge them all to take a
look at " What is around the Corner " !
============================================================================
Weave a Wondrous World [
W3 ]
Of
late, there is a lot of debate in respect of the following dimensions of E Commerce :
BUSINESS STRUCTURE
· Domestic vs Foreign Multinationals
· Single Product vs Multi Product
· Marketplace vs Inventory-based
· FDI vs Domestic Investment
· Selling from own web site vs from someone’s
web site
· Related Entities vs Non-related Firms
· Vendor vs Platform
· How much can be sold by one Vendor vs
Unlimited Sale by any Vendor
· Preferential treatment vs
Equal treatment
· Private Labels vs Public
Labels
I do not know if anyone has also added to
this endless debate , the dimension of “ Ownership
“ , viz :
· Single Person owned / Partnership / Private Ltd / Public Ltd /
Co-operative etc
Given
these 11 variables , how many “ Permutations / Combinations “ can we get ?
If
my math has not got too rusted , could these amount to :
L
11 ( Factorial Eleven )
=
11x10x9x8x7x6x5x4x3x2x1 = 39.92
Million ?
Next
, let us consider the following dimensions of E Commerce :
BUSINESS PROCESSES
· Nature
( a “ physical “ product vs a “ virtual “ service )
· Geographic Spread
( “ within a State ” vs “ across India ” vs “ across entire World ” )
· Supply Chain / Intermediaries
( Mfr > Distributor > Dealer
> Retailer > Buyer )
· Order Placement and Acceptance
( Shop / Store / Office / Factory / Home / Web
site / Mobile App / SMS / Email /
Phone / Video Conference for a Service )
· Delivery
(
Personal pickup / Delivery Boy / Drone / Self 3D
Printed at home )
· Payment
(
Cash / Cheque / Credit-Debit Card / Payment Wallets – Gateways /
Bank Transfer / Barter )
I am
at a loss to calculate the number of “ Permutations and Combinations “
that these “ variables “ could generate , in conjunction with those 39.92
million mentioned
above
Quite
likely , TRILLIONS
!
It is
simply impossible to structure a “ E Commerce Policy “
which can address all of these permutations !
So ,
how will the E Commerce game get played out ?
Here
is a hint :
Extract :
Industry sources told Reuters the policy would
delay or derail some investment plans and push companies such as Amazon and
Flipkart to create new, more complex business structures
How complex can these
Business Structures get ?
I expect Shri Mukesh Ambani to conjure up for Reliance Retail , a complex structure comprising
following elements :
· Holding Company and Subsidiary company Reliance Retail Ltd ( RRL )
· A
“ Cooperative “ of 4 million Kirana Shops ( ala
AMUL ) – KIRIL
· Cooperative
holding “ non-transferable / non-voting “
shares in RRL
· Holding
Company giving loans to Kirana Shops to buy shares of KIRIL
· Manufacturers
of Consumer Goods launching “ E Com Platform “
· 4
million Kirana shops listing their inventory on
this “ E Com Platform “
And here are some “ legit “ ways to overcome those hurdles
placed by DIPP :
· Instead
of E Com platforms offering discounts , Banks / Credit Card Companies / Mobile
Wallet companies etc to offer “ Discounts
“
· Logistics
/ Delivery companies to offer “ FREE DELIVERY “
· Manufacturers
to make “ Exchange Offers “
· Instead
of calling it “ Cash Back
“ , just say “ 50 % off “ or “ Today’s Price “
I
choose to envision the following :
· “ E
Commerce is as elusive as an molecule of Air “ , that travels freely
around the Earth – and unstoppable by national boundaries or un-implementable
laws ?
Neither its Origin , nor its Destination will be
apparent !
· Someday soon , everything will be displayed and sold “ Online “
· The only sensible ways is to treat “ E Commerce “ as a “ Traditional Commerce without bothering to define its “Business Structures” and “ Business Processes” ?
REFERENCES :
Extract :
“The new e-commerce platform will empower and
enrich our 12 lakh small retailers and shopkeepers in Gujarat
………intends to take on the world’s largest
retailers by combining his JIO telecom service , mobile devices and a vast
physical retail network
[ B ] Techies
write new code for farming success
Financing > Interest – free loans from 90 IT
professionals to 98 farmers
Payment > Barter system through groceries (
“ Return “ on investment ? )
Delivery > From a designated outlet
Ordering > Online
[ C ]
www.re-weave.in
/ Microsoft
launches e-comm platform for handloom weavers
This e-commerce platform will help connect
artisans to buyers directly,
enabling them to expand to newer customers and markets.
[ D ]
Swadeshi
Jagran Manch urges govt not to go easy on e-commerce
Extract :
The SJM cited that China-based sellers are
selling Chinese products illegally on e-commerce sites, and said it has
identified 200,000
such orders being fulfilled on a daily basis via this channel in India.
These companies are delivering goods via
couriers and postal gift shipments, bypassing and
evading a range of laws regarding payment gateways, custom duties and GST
[ E ] Call
it tech biz , or retail biz ? (Debashish.Mukherjee@atkearney.com
)
Extract :
One, the assumption that ecommerce is a technology business
and not a retail business.
However, it is clear that any entity that,
· controls
or curates the assortment for sale,
· has pricing
power,
· acquires customers
and,
· to some
extent, deals with inventory and other services to the end customer ,
is a retailer
Extract :
Laws regulating E – Commerce
· Drugs and Cosmetics Rules – 1945
· Packaged Commodities Rules – 2011
· Consumer Protection Bill – 2018
· Food and Safety Standards Act – 2006
· FDI Policy – Press Note 3
· Foreign Exchange Management Act
· National Telecom Policy
· Draft – National Digital Communications Policy – 2018
· Personal Data Protection Bill – 2018
· IT Act – 2000
· Payment and Settlement Act – 2007
[ G ] MA
= DA x 4,000,000 ?
[ 17
July 2018 ]
Jio
Hubs : Entrepreneurs Apply [ 19 Sept 2018 ]
Mukesh
has the last laugh ! [ 31 Dec 2018 ]
Game plan of how Reliance
Retail plan to make Amazon / Flipkart etc , irrelevant
===================================================
21 Jan 2019
Rsvp : hcp@RecruitGuru.com
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