Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Friday 27 December 2013

Magic Wand


Dear   Shashi,


Here is my today's blog

I have no doubt , you have members in your Team , who will take up this challenge

If you are focused  and  determined , no problem is unsolvable !


regards

hemen

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Magic  Wand  ?


Yesterday , Arvind Kejriwal said ,

"  We don't have a Magic Wand with which to cure the problems of the people "

DEAR  ARVIND ,

You don't have to search very far for such a wand  !

That could be the name of an Android app ( I Seek It Now > < U Solve It Now )

To be developed by Home Ministry of Delhi Government , for successful implementation of

DELIVERY  OF  SERVICES  ACT

Make the app freely downloadable from Google Play or from official web site of Delhi government

To activate , a citizen will log into the App , by entering :

>      Aadhar  Identification  Number

>      Delhi Electoral Roll Number

As soon as he does , his name will appear on the first screen of the App , which will read ,

“  I wish to send my complaint to the following department ( For
   Example )  :


    *   National Commission for Women

  • Garbage Clearance

  • Water Supply

  • Electricity Supply

  • Roads Repair

  • Rationing ( Food Distribution )

  • Police

  • Bus Transport

  • Railways

  • Post

  • Employment

  • Education

  • Irrigation

  • Building Permits

  • Revenue / Land Records

  • Anti Corruption

  • Other ……………………………………….etc
       (  List should not exceed 50  )

Touching name of any department name will open a SMS message box where the user will type out his complaint ( in a language of his choice )

There will be option to speak-out and record voice message , for illiterate users

Touching  SEND  button will transmit the complaint and within minutes, user will receive SMS reply giving,

  • Name of Officer responsible

  • Office Landline No

  • Mobile No of Officer

  • Email Id of Officer

  • Complaint No with date

  • Expected date of solving the complaint

Bingo  !

The Delhi Government official web site ( integrated with mobile App ) , will carry a tabulation of departments , arranged in the descending order of the no of complaints received / cleared / pending !

The Tabulation will also show , several performance matrices such as,

>  Max time / Ave time / Min time , for solving problem
>  Percentage Performance
>  Binomial Distribution Curve
>  Credit Points earned by the Department .........etc

This frugal innovation will bring in Good Governance to AAP government in Delhi

Arvind Kejriwal may want to request Nandan Nilekani / Sam Pitroda to help out . If they are too busy, his own Alma Mater , IIT-Kanpur would be glad to develop such an App within 15 days !



If AAP manages to successfully implement this in Delhi , it will succeed in convincing 760 million voters of India that ,

"  Where there is a Will , there is a Way

   Give AAP a chance to replicate this at All India level

*    hemen  parekh  (  27  Dec  2013 / Mumbai )



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