Changing Mind Set ?
=============
Dear Amitabh Kant ,
Just read your article ( Need for Speed / Eco Times / Sept 17 ), where you have listed various
advantages of tying up with Japan for the bullet train project
Among these , one that caught my eyes , is :
“ The high speed train will act as
a huge social and psychological
change act – it should change the mind-set of Indians , particularly the Railways, and teach
them the art of excellence , safety , punctuality
and perfection “
Having travelled from Osaka
to Tokyo in a bullet train in 1982 ,
I have experienced what you say
Just two examples :
·
When I purchased
the tickets in Osaka , the man at the ticket-counter told me :
“
Your train is at 8:36 am . And since there are trains running
every 3 minutes apart , please do not go by what time your wrist-watch
shows . Just go by the indicator on the platform “
·
On
the platform itself , were drawn white parallel lines , where the passengers
were required to stand in queues . When the train pulled in , all
compartment doors , precisely lined up with those queues , with an accuracy of inches ! No scramble !
You may also find interesting my
following letter ( individual copies in English and Marathi , to 7500 employees of L&T Powai works ) ,
which I wrote in 1981
Thursday, 1 October 1981
LAND OF THE RISING SUN
http://latterstolntemployee.blogspot.in/2013/07/land-of-rising-sun.html
|
Synopsis: Communication For
Productivity
Letters written
to some 7500 Workers / Managers / Union Leaders, following a period of strike
/ Go slow / Murders (1979 - 1987), at Mumbai factory of Larsen & Toubro
Ltd.
This direct / open /
honest communication led to a remarkable atmosphere of trust between
Workers and Management, which, in turn, increased productivity at 3% per year (ave).
|
1 Oct 1981
Dear Friends,
Japan is called the
"LAND OF THE
RISING SUN"
although strictly speaking it is the Soviet Russia which
greets the new day every morning !
But Japan has already overtaken Russia to become the second
largest economy in the World - next only to America.
Many experts believe that Japan will soon
bypass America to become the strongest industrial society in the
world.
What is the secret of Japan's success?
Almost every country is trying to find out if there is some "MAGIC FORMULA" which the
Japanese seem to have mastered. From all
over the world, dozens of delegations have gone to Japan in search
of this "MAGIC FORMULA".
What they have found out is that there is no single
simple formula!
BUT ONE THING HAS BECOME CLEAR - THAT THE JAPANESE PEOPLE THINK
OF THEIR COUNTRY FIRST.
THEN THEY THINK ABOUT THEIR COMPANY AND ON SOME RARE
OCCASIONS, WHEN A JAPANESE THINKS ABOUT HIMSELF, HE
ALMOST FEELS "GUILTY" TO BE SO SELFISH !
And that makes Japan work.
Last year when I reproduced " Britain Works — O.K." many of you responded, welcoming the serial.
This time .our
focus is on Japan. I am
happy to reproduce 'here,
a despatch from Tokyo by
Peter Hazeihurst titled.
" WHEN JAPANESE WORKERS GO ON STRIKE "
If anyone has any comments, please do feel free to write to
me.
I, for one, believe that
EXCELLENCE AT POWAI CAN ONLY COME OUT OF A RESPONSIBLE AND PARTICIPATIVE DIALOGUE AMONGST ALL SECTIONS OF EMPLOYEES.
With regards,
17
Sept 2017
www.hemenparekh.in / blogs
With Regards,
hemen
parekh
(
M ) +91 - 98,67,55,08,08
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