Surga Thilakan
Sreeraman vaidyanathan
( Salesken.ai )
Dear Friends,
Congratulations for your innovation
Just came across following report in today’s Business Line :
At one place, you are quoted :
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“ The company assists and analyses almost one million minutes of sales conversations every month.
Its technology enables its clients to capture customer interactions , understand what is being said, including the emotions and helps the sales representatives engage better with the customers.
According to Surga, Salesken will capture the two-way communication, convert those streams of voice into text, using automated speech recognition.
After that speech becomes text, it will have a whole stack on top using natural language processing ( NLP ) and AI
This helps understand meaning in that text and come up with cues
…… but Surga says there is scope to expand to other sectors too…. “
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Some 4 years ago, I had thought of a similar application of capturing online conversations between Psycho-therapists and their patients , then converting those dialogues into text , for analysis
Idea was to make the software “ learn “ from those conversations and , over a period of time , assume an AVATAR of a robot psycho-analyst !
For details , you may want to look up :
Share - Your - Soul / Outsourcing Unlimited …………………………………………….
{ AI software, to substitute human Psycho-Therapists, to serve COVID-depressed ! }
I have also “ conceptualized “ a similar arrangement for an “ Online Jobs Fair “ , where thousands of INTERVIEWERS are interviewing thousands of JOB CANDIDATES , simultaneously in thousands of VIRTUAL CABINS
Then capturing those “ Interview Questions and Answers “ ( speech ) and convert to text
Leading to gradual evolving of virtual avatars of :
Ø Recruiter Agents
Ø Candidate Agents
( I can send you details if interested )
With regards,
Hemen Parekh
hcp@RecruitGuru.com / www.hemenparekh.in
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