Thara
Once again , we seem to be stuck !
I depend on you to bail us out
Regards
Hemen
PS:
You can reach Nitin on ( M ) 0-98199,90372
From: Nitin Ruge
[mailto:nitin.ruge@sentientsystems.net]
Sent: Monday, December 26, 2011 4:42 PM
To: thara.s@hp.com; siteonmobile@gmail.com
Cc: Hemen Parekh; shuklendu.baji@sentientsystems.net
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Dear Thara/Revathi,
We have downloaded latest APk for Akash Tablet & testing on Akash
. Morning we have received actual Ads after applying jobs , now instead of Ads
we are receiving “packaged web interactions on mobile message” & next
to it Go To Website button , on clicking on this it is redirected to “site on
mobile” site.
We had sent mail to the InMobi regarding this , in response we
have received following details from Mr.Rajiv (from InMobi) to confirm .
Kindly confirm the same below. Without your confirmation we
cannot proceed further.
Regards,
Nitin Ruge
022-42666657
From: Rajiv Tandon
[mailto:Rajiv.Tandon@inmobi.com]
Sent: Monday, December 26, 2011 1:11 PM
To: Nitin Ruge; Siddharth Srinivasan; 'Hemen Parekh'
Cc: InMobi Helpdesk; Vaibhav Pandey
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Hi Nitin,
Nice talking to you.
As discussed, sending you the ‘Publisher Integration Guidelines’
document.
Please also find account details to which the site Id belongs
(the one, you sent in your request) :
Site Id : 4028cb1333eded0b0133efc10a79003e
Thanks!
Regards,
Rajiv Tandon
Solutions Engineer,
Global Business Operations
InMobi
London | San Francisco | Tokyo | Singapore | Bangalore |
Nairobi
Download a Global View of Mobile Advertising
From: Rajiv Tandon
Sent: Monday, December 26, 2011 12:27 PM
To: 'Nitin Ruge'; Siddharth Srinivasan; 'Hemen Parekh'
Cc: InMobi Helpdesk; Vaibhav Pandey
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Sure Nitin.
I will call just you.
Also just FYI, I can be reached at : +91-9886031088
Thanks!
Regards,
Rajiv Tandon
Solutions Engineer,
Global Business Operations
InMobi
London | San Francisco | Tokyo | Singapore | Bangalore |
Nairobi
Download a Global View of Mobile Advertising
From: Nitin Ruge [mailto:nitin.ruge@sentientsystems.net]
Sent: Monday, December 26, 2011 12:27 PM
To: Rajiv Tandon; Siddharth Srinivasan; 'Hemen Parekh'
Cc: InMobi Helpdesk; Vaibhav Pandey
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Hi Rajiv,
We have some queries. Can we have your contact No.
Or you can call me on 022- 42666657
Regards,
Nitin Ruge
From: Rajiv Tandon [mailto:Rajiv.Tandon@inmobi.com]
Sent: Monday, December 26, 2011 10:59 AM
To: Siddharth Srinivasan; Hemen Parekh
Cc: InMobi Helpdesk; 'nitin.ruge@sentientsystems.net'; Vaibhav Pandey
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Hi Hemen,
Nice to connect with you.
When we try with your sample POST request, we’re able to see ad
responses as below :
Post Request :
requestactivity=AdRequest&d-deviceModel=Milestone&d-deviceMachineHW=Linux%28Android%3A2.6.29-omap1%29&d-deviceSystemName=BASE&d-deviceSystemVersion=1.0&d-deviceName=MOTO_RTHS&d-deviceBTHW=Fri+Dec+23+11%3A44%3A08+Asia%2FCalcutta+2011&d-deviceStorageSize=InBuilt%3A197+MB&d-device-screen-density=1.5&d-device-screen-size=480X854&x-inmobi-phone-useragent=Mozilla%2F5.0+%28Linux%3B+U%3B+Android+2.1-update1%3B+en-gb%3B+Milestone+Build%2FSHOLS_U2_02.36.0%29+AppleWebKit%2F530.17+%28KHTML%2C+like+Gecko%29+Version%2F4.0+Mobile+Safari%2F530.17&mk-siteid=4028cb1333eded0b0133efc10a79003e&u-id=a8c0ffdea5851f881f89cf51d1d67245&mk-version=pr-SPEC-ATATA-20091223&format=xhtml&mk-ads=1&h-user-agent=inmobi_androidsdk%3D3.0.1&u-InMobi_androidwebsdkVersion=3.0.1&u-appBId=hp.com.jamtasklet&u-appDNM=My+Jobs&u-appVer=1.0&d-localization=en_gb&d-netType=edge&d-orientation=1&mk-banner-size=15&u-lat_lon_accu=12.937368757142858%2C77.61046112857143%2C60
Ad Response :
</Ads></AdResponse>
</Ads></AdResponse>
The request parameters look perfectly fine.
Could you tell us what is the error message you’re seeing?
Please do send us the logcat showing the error.
Also let us know if you’re test mode is turned ON?
Thanks!
Regards,
Rajiv Tandon
Solutions Engineer,
Global Business Operations
InMobi
London | San Francisco | Tokyo | Singapore | Bangalore |
Nairobi
Download a Global View of Mobile Advertising
From: Siddharth
Srinivasan
Sent: Monday, December 26, 2011 10:10 AM
To: Hemen Parekh
Cc: InMobi Helpdesk; 'nitin.ruge@sentientsystems.net'; Rajiv Tandon;
Vaibhav Pandey
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Hi ,
Let me put you in touch with Vaibhav and Rajiv who should be
able to help you out.
Sid
From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 25, 2011 6:37 PM
To: Siddharth Srinivasan
Cc: InMobi Helpdesk; 'nitin.ruge@sentientsystems.net'
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Siddharth
I would highly appreciate if you can talk to the concerned
person at your Helpdesk
We need your help to get going
Regards
hemen
From: S, Thara [mailto:thara.s@hp.com]
Sent: Sunday, December 25, 2011 4:06 PM
To: Hemen Parekh; 'siteonmobile@gmail.com'
Cc: 'shuklendu.baji@sentientsystems.net'
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Hi
Please find the answers below :
For
integration issues:
1. A sample POST request with the error logs.
12-24 18:31:27.250: VERBOSE/InMobiAndroidSDK_3.0.1(3608):
requestactivity=AdRequest&d-deviceModel=Milestone&d-deviceMachineHW=Linux%28Android%3A2.6.29-omap1%29&d-deviceSystemName=BASE&d-deviceSystemVersion=1.0&d-deviceName=MOTO_RTHS&d-deviceBTHW=Fri+Dec+23+11%3A44%3A08+Asia%2FCalcutta+2011&d-deviceStorageSize=InBuilt%3A197+MB&d-device-screen-density=1.5&d-device-screen-size=480X854&x-inmobi-phone-useragent=Mozilla%2F5.0+%28Linux%3B+U%3B+Android+2.1-update1%3B+en-gb%3B+Milestone+Build%2FSHOLS_U2_02.36.0%29+AppleWebKit%2F530.17+%28KHTML%2C+like+Gecko%29+Version%2F4.0+Mobile+Safari%2F530.17&mk-siteid=4028cb1333eded0b0133efc10a79003e&u-id=a8c0ffdea5851f881f89cf51d1d67245&mk-version=pr-SPEC-ATATA-20091223&format=xhtml&mk-ads=1&h-user-agent=inmobi_androidsdk%3D3.0.1&u-InMobi_androidwebsdkVersion=3.0.1&u-appBId=hp.com.jamtasklet&u-appDNM=My+Jobs&u-appVer=1.0&d-localization=en_gb&d-netType=edge&d-orientation=1&mk-banner-size=15&u-lat_lon_accu=12.937368757142858%2C77.61046112857143%2C60
2. Carrier IP address.
Not Applicable for us.
3. The country from where the test is being performed.
India - Bangalore
4. IDE (if any - For SDK integrations)
Eclipse
5. The application or mobile site development platform (iOS, Android, PHP,
etc.)
Android
6. SDK version or the InMobi API version (If Applicable):
SDK a300 (Build 3.0.1)
7. Are you testing from an actual mobile device?
Yes , we are testing from an actual mobile device.
8. Are you testing through a simulator? Which one?
At times we use simulator Android 2.1
For Payment Issues:
1. What payment month are you having trouble with?
December 2011
2. Have you changed the mode of payment recently? If Yes, please provide the
date of the change.
NA
Thanks & Regards
Thara S
From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 25, 2011 9:23 AM
To: S, Thara; 'siteonmobile@gmail.com'
Cc: 'shuklendu.baji@sentientsystems.net'
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Dear Thara
I am afraid I cannot answer these questions. Beyond me !
Could you please ?
Thanks
hemen
From: InMobi Helpdesk [mailto:helpdesk@inmobi.com]
Sent: Sunday, December 25, 2011 9:16 AM
To: Hemen Parekh
Subject: [Ticket#10206708] RE: InMobiAds Not Appearing in Production
Mode
Dear
Customer,
Thank you for writing to InMobi.
This is an auto-generated response to acknowledge that we have received your
e-mail. A Support Engineer will respond shortly.
The subject line of this email contains your ticket number. Our system will use
this number to track the support process, so please don't to change the subject
line during correspondence.
So we can better help you, please provide us the following details:
For integration issues:
1. A sample POST request with the error logs.
2. Carrier IP address.
3. The country from where the test is being performed.
4. IDE (if any - For SDK integrations)
5. The application or mobile site development platform (iOS, Android, PHP,
etc.)
6.
SDK version or the InMobi API version (If Applicable):
7.
Are you testing from an actual mobile device?
8. Are you testing through a simulator? Which one?
For Payment Issues:
1. What payment month are you having trouble with?
2. Have you changed the mode of payment recently? If Yes, please provide the
date of the change.
--
The InMobi Support Team
This is an auto-generated response
The information contained in this communication is intended solely for the use
of the individual or entity to whom it is addressed and others authorized to
receive it. It may contain confidential or legally privileged information. If
you are not the intended recipient you are hereby notified that any disclosure,
copying, distribution or taking any action in reliance on the contents of this
information is strictly prohibited and may be unlawful. If you have received
this communication in error, please notify us immediately by responding to this
email and then delete it from your system. The firm is neither liable for the
proper and complete transmission of the information contained in this
communication nor for any delay in its receipt.
The information contained in this communication is intended solely for the use
of the individual or entity to whom it is addressed and others authorized to
receive it. It may contain confidential or legally privileged information. If
you are not the intended recipient you are hereby notified that any disclosure,
copying, distribution or taking any action in reliance on the contents of this information
is strictly prohibited and may be unlawful. If you have received this
communication in error, please notify us immediately by responding to this
email and then delete it from your system. The firm is neither liable for the
proper and complete transmission of the information contained in this
communication nor for any delay in its receipt.