Hi Friends,

Even as I launch this today ( my 80th Birthday ), I realize that there is yet so much to say and do. There is just no time to look back, no time to wonder,"Will anyone read these pages?"

With regards,
Hemen Parekh
27 June 2013

Now as I approach my 90th birthday ( 27 June 2023 ) , I invite you to visit my Digital Avatar ( www.hemenparekh.ai ) – and continue chatting with me , even when I am no more here physically

Friday, 3 November 2023

FW: Your pact with Zendesk

 Dear Swapan,

 

{  https://www.haptik.ai/industry/e-commerce  },

 

 

 

Just came across following article in Business Line :

 

Jio Haptik Technologies in pact with US-based Zendesk

 

{ to use the latter’s AI platform for Customer Support }

 

 

Reading the content of this article, made me think that following article might interest you :

 

IKIN Embraces Open Ecosystem with B2B Opportunity in Crosshairs

Which reads :

Think of a warehouse setting. Rows upon rows and pallets – that one can only hope are properly labeled – are all the eyes can see.  Maintaining efficiency and order is a concert of time-consuming, error prone, manual tasks, making inventory management a mountain that could be a molehill.

Recently, visual technology provider IKIN announced Federated Wireless selected the firm to collaborate in order to provide the USMC improved materials management and efficiency while cutting necessary training time.

 

IKIN Chief Executive Officer Joe Ward explained in a recent interview, “There is a huge amount of human error that occurs in controlling inventory.” It is not uncommon to find the wrong inventory, as these warehouses are hundreds of thousands of square feet. Creating a digital twin using discreet AI and mapping out storage enables a team member to see exactly what is where – literally see.

The IKIN RYZ accessory attaches to the device – smartphone, tablet, PC – and even in ambient light, creates a holographic image.

===========================================================================

Why might IKIN’s Holographic technology interest you ?

Because, if IKIN can help with INVENTORY MANAGEMENT in a large Warehouse , it can also help the owner of a small KIRANA STORE manage his own inventory

And ,here is how I had envisaged INVENTORY MANAGEMENT for millions of KIRANA stores, selling their goods , by leveraging RELIANCE JIO / RETAIL platform :

       { source : MA = DA x 4,000,000 ?  /  17 July 2018 }

 

INVENTORY  :

 

On a continuous basis , our web server will keep a track of each and every item of merchandize sold from your stores

 

Our Server will calculate , your " Stock Movement " 

 

Based on this data , our Server will compute / set for each item :

 

#   Minimum Stock Level

 

#   Alarm Stock Level

 

#   Stock Re-Order Level

 

#   Re-Order Quantity ( Minimum Batch Size ) 

 

Based on this logic , our Server will instruct the relevant " Merchandize Manufacturers " ( or their dealers / stockists ) , to deliver the stipulated " Re-Order Quantities " to your stores

 

A " Re-Order Instruction intimation " , will get delivered to your computer

 

Upon arrival , you will need to update the data

 

From time to time , our Software will also figure out your current stocks of " Extremely Slow Moving " and " Obsolete / Expired " items , and arrange for " Return Delivery " , which you will need to enter in your database

 

===================

 

DELIVERY  :

 

Not only we will deliver the merchandize to your store , but we will also pick up " Ordered Items " ( for ONLINE orders only ) , from your store and deliver the same to your customers  !

 

Initially we will employ manual " Delivery Persons " for this but , before long , we will deploy a fleet of autonomous DRONES for this purpose 

 

This fleet will cover " Kirana Stores " and " Online Customers " , located in pre-designated areas , covering 4 sq km ( 2 km x 2 km )

 

We are in talk with www.What3Words.com , to enable precise delivery through your 10th floor window  !

 

These drones will get their " Delivery Instructions " directly from our Web Server , for all ONLINE orders

 

When these drones arrive at your Store to pick up the items ( to be delivered ) , they will transfer ( Blue Tooth / NFC ) and display on your Computer screen , following data :

 

#  Online Order Number / time / date

 

#  Items covered with description / value of each

 

#  Customer Name / Address 

 

#  Mode of Online Payment / Bank Details 

 

#  Your online account CREDIT details , giving,

 

     ( Sales Value ) - ( Purchase Price )  

 

    " Purchase Price " of goods in your stock will be

     based on FIFO method

 

If this interests you, you might want to read that entire blog – and, may be the following :

 

JioMart fulfills Isha’s wishes  …………………………………………………………….[ 14 Jan 2021 ]

Asha of Isha ? ……………………………………………………………………………………[ 15 July 2020 ]

 

A White Hole called Reliance Retail   …………………………………[ 29 April 2020 ]

 

Congratulations, Shri Pawan Kumar Agarwal   ………………………………[ 13 April 2020 ]

 

Jumping onto Reliance Retail Bandwagon   …………………………………… 07 March 2020 ]

 

Unfolding as Envisaged ?   ………………………………………………………………[ 30 Dec 2019 ]

 

Disruption : The New Survival Strategy ……………………………………….[ 04 Sept 2019 ]

 

Ready to revolutionize Retail [ 3R ] ?   ………………………………………….[ 15 Aug 2019 ]

 

Who needs Fulfillment Centres [ FC ] ? Not Reliance Retail………..[ 23 April 2019 ]

 

Bypass E : Go from D to F   …………………………………………………………..[ 07 Feb 2019 ]

 

Weave a Wondrous World [ W3 ] …………………………………………………..[ 20 Jan 2019 ]

 

Mukesh has the last laugh !  …………………………………………………………..[ 31 Dec 2018 ]

 

Re-defining Retail : Maini and Mukesh ……………………………………………[ 30 Oct 2018 ]

 

Jio Hubs : Entrepreneurs Apply ………………………………………………………[ 19 Sept 2018 ]

 

Reliance Juggernaut Rolls !  …………………………………………………………….[ 06 July 2018 ]

 

With regards,

 

 

Hemen Parekh

 

Andheri - Mumbai

 

hcp@RecruitGuru.com  /  www.hemenparekh.in

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