HRS,
I have not written any “ blogs about
L&T “
All of my blogs pertain to our ( India’s
) current , political – economical – social problems and ( in a few cases ) my
suggestions re same
There are 2 sections ( on my blog site )
which pertain to L&T , viz :
L&T Story
Letters to L&T Employees
Hcp
PS :
You are welcome to include any of these
in your forthcoming book
From: Haridas Shenoy
[mailto:hrshenoy1941@gmail.com]
Sent: 07 July 2018 19:18
To: Hemen Parekh; devendernath45@gmail.com
Subject: Re: 1st Annual get-together of the Electrical Group-What is L&T Culture?
Sent: 07 July 2018 19:18
To: Hemen Parekh; devendernath45@gmail.com
Subject: Re: 1st Annual get-together of the Electrical Group-What is L&T Culture?
Dear Mr Parekh:
As you may recall, I have been wavering about
publishing Volume 2 of L&T Switchgear & Other Stories. Since about 150
pages worth material was already with me, some of which were impressive, I
decided to go ahead but wanted to give a chance to those who have not already
contributed to Volume 1.
The email from UVR is impressive. I want to include
this in the Volume.
While you have been actively posting blogs in the
internet, apart from sharing with your colleagues, etc, many will go unread.
In today's world, people do not have time to read what
they get in their in box.
Since you have resources, I suggest you combine all
your blogs about L&T into one file and send to me. I will circulate the
same to my email group.
Since your L&T Story blogs had kindled me my
desire for Volume 1, I would like to consider contents of this new file for
inclusion in Volume 2. Wading through your voluminous blogs could be a daunting
task for me. Hence, this request.
Dear Mr Devender Nath:
You are most welcome to contribute your own article
for Volume 2. Also, if you can share with me your responses (original) to the
survey, I may consider including some or all. I generally combine short
responses into one article under different subheadings.
Regards
HR Shenoy,
7666128505
Co-Founder,
Tejora Technologies Limited, tejora.com
On 7 July
2018 at 09:33, Hemen Parekh <hcp@recruitguru.com> wrote:
Dear DN ,
I have not come across statement from
any company saying :
: This is our Culture :
It can only be “surmised “ by searching
for “ tell-tale words “ in incidences of the type narrated by UVR here
I have attempted to do this by
highlighting ( in red colour ) such words at :
Then , at the bottom of each episode ,
writing ( and highlighting with yellow
), what I considered to be L&T
Corporate Culture
I urge colleagues who have a few minutes
, to add their own “ comments “ at the bottom of each story
Hcp
From: Dr Devender Nath
[mailto:devendernath45@gmail.com]
Sent: 07 July 2018 07:51
To: Devender Nath
Cc: Gopal Pujar; SAT GOEL; PL Negandhi; A D Sanil; A G Kale; A G Patkar; A K Ganguly; A M Deshmukh; A R Rajurkar; A V Dixit; A V Shenoy; A Y Divekar; Alok Rastogi; Amita Lele; Anand Pasarkar; Anil Choudhari; Arun Khandekar; Arun Kumta; Arun Singasane; Asgar Saikh; Atul Shah; B B Singh; B G Shah; B J Desai; B Ramachandran; B V R M Murty; Bharat Parikh; Bhaskar Narain; C D Patil; C G Karamchani; C K Melwani; C R Mistry; Chari; Clifford Burchell; Dilip Bhanage; Dinesh Shah; Eileen Albuquerque; G D Rao; Gajanan Phadke; Girish Handigol; Girish Trivedi; Guha Thakurtha; Gurudatt Kundapurkar; H R Khona; H T Mehta; Haridas Shenoy; Hemen Parekh; Hiro Hingorani; J J Shrikhande; Jairam Khambadkone; Jairam Menon; Jayant Jeste; Jayantibhai; John Monteiro; K A Shaikh; K M Raja Sundaram; K Narsaiah; K Natarajan; K P Kotwal; K R Iyer; K R Patel; K Rajendran; K S Ranganathan; K T Shah; K V Nair; Kamlakar Vaishampayan; Larry Neeff - L&T; Laurain Chauhan; Luis Vas; M B Meher; M D Palekar; M D Phatak; M J Paleja; M K Kaushik; M R Madnani; M Subramaniam; MVL Narasimhan; Madan Mandlekar; Milind Rajopadhye; N G Gehani; N M Kudalkar; N Ramachandran; N V Srinivasan; N Vasudevan; Naresh Berawala; Naresh Dhawan; P D Joshi; P G Pande; P H Sakhalkar; P J Pathak; P S Moharir; PCS Ratnam; Paras Kothary; Parvathy Seshan; Pervin Kapadia Bhasin; Pradeep Talpade; Prakash Shrungarkar; R A Panchal; R D Kulkarni; R Ganesh Rao; R I Mehta; R K Viswanathan; R M Yajurvedi; R Shivaji; R Sivaraman; Raj Kumar Seth; Rajat Desai; Rajeev Joshi; Rajendra Shirvaikar; Ramesh Somai; Rishikesh Joshi; Rita Rahimtoola; Rukmini Bhandary; S A Bhoir; S D Gore; S D Mande; S Hariharan; S K Mathur; S K Shukla; S K Todkar; S M Warde; S Rajagopal Naidu; S Ravikumar; S S Ghoshal; S S Manjeshwar; S V Subramaniam; S Vasudev; S W Patwardhan; S. N. Choubal; Sambamoorthy Thiagarajan; Sampada Inamdar; Sandeep Desai; Sandesh Darne; Sanjay Galwankar; Sanjeev Gholap; Santosh Pawaskar; Satish Dhoiphode; Simple Agarwal; Subhash Sood; Subhash Y Sathe; Suniti Desai; Suresh Deshmukh; Suresh Gandhi; Swapna Chaudary; T R Venkatraman; T Syamalan; Ullas Oza; V Aravind; V B Ulman; V H Iyer; V K Karekar; V M Patel; V M Pherwani; V Mohan; V R Swamy; V Raghavendran; V S Iyer Raju; Venu Account; Venugopal Menon; Vijay Lal; Vijay Shrawage; Vijay Shrawage; Vinod Sane; Viren Shah; Vivek Shiroor; Y K Gupta; Y R Boghani
Subject: Re: 1st Annual get-together of the Electrical Group-What is L&T Culture?
Sent: 07 July 2018 07:51
To: Devender Nath
Cc: Gopal Pujar; SAT GOEL; PL Negandhi; A D Sanil; A G Kale; A G Patkar; A K Ganguly; A M Deshmukh; A R Rajurkar; A V Dixit; A V Shenoy; A Y Divekar; Alok Rastogi; Amita Lele; Anand Pasarkar; Anil Choudhari; Arun Khandekar; Arun Kumta; Arun Singasane; Asgar Saikh; Atul Shah; B B Singh; B G Shah; B J Desai; B Ramachandran; B V R M Murty; Bharat Parikh; Bhaskar Narain; C D Patil; C G Karamchani; C K Melwani; C R Mistry; Chari; Clifford Burchell; Dilip Bhanage; Dinesh Shah; Eileen Albuquerque; G D Rao; Gajanan Phadke; Girish Handigol; Girish Trivedi; Guha Thakurtha; Gurudatt Kundapurkar; H R Khona; H T Mehta; Haridas Shenoy; Hemen Parekh; Hiro Hingorani; J J Shrikhande; Jairam Khambadkone; Jairam Menon; Jayant Jeste; Jayantibhai; John Monteiro; K A Shaikh; K M Raja Sundaram; K Narsaiah; K Natarajan; K P Kotwal; K R Iyer; K R Patel; K Rajendran; K S Ranganathan; K T Shah; K V Nair; Kamlakar Vaishampayan; Larry Neeff - L&T; Laurain Chauhan; Luis Vas; M B Meher; M D Palekar; M D Phatak; M J Paleja; M K Kaushik; M R Madnani; M Subramaniam; MVL Narasimhan; Madan Mandlekar; Milind Rajopadhye; N G Gehani; N M Kudalkar; N Ramachandran; N V Srinivasan; N Vasudevan; Naresh Berawala; Naresh Dhawan; P D Joshi; P G Pande; P H Sakhalkar; P J Pathak; P S Moharir; PCS Ratnam; Paras Kothary; Parvathy Seshan; Pervin Kapadia Bhasin; Pradeep Talpade; Prakash Shrungarkar; R A Panchal; R D Kulkarni; R Ganesh Rao; R I Mehta; R K Viswanathan; R M Yajurvedi; R Shivaji; R Sivaraman; Raj Kumar Seth; Rajat Desai; Rajeev Joshi; Rajendra Shirvaikar; Ramesh Somai; Rishikesh Joshi; Rita Rahimtoola; Rukmini Bhandary; S A Bhoir; S D Gore; S D Mande; S Hariharan; S K Mathur; S K Shukla; S K Todkar; S M Warde; S Rajagopal Naidu; S Ravikumar; S S Ghoshal; S S Manjeshwar; S V Subramaniam; S Vasudev; S W Patwardhan; S. N. Choubal; Sambamoorthy Thiagarajan; Sampada Inamdar; Sandeep Desai; Sandesh Darne; Sanjay Galwankar; Sanjeev Gholap; Santosh Pawaskar; Satish Dhoiphode; Simple Agarwal; Subhash Sood; Subhash Y Sathe; Suniti Desai; Suresh Deshmukh; Suresh Gandhi; Swapna Chaudary; T R Venkatraman; T Syamalan; Ullas Oza; V Aravind; V B Ulman; V H Iyer; V K Karekar; V M Patel; V M Pherwani; V Mohan; V R Swamy; V Raghavendran; V S Iyer Raju; Venu Account; Venugopal Menon; Vijay Lal; Vijay Shrawage; Vijay Shrawage; Vinod Sane; Viren Shah; Vivek Shiroor; Y K Gupta; Y R Boghani
Subject: Re: 1st Annual get-together of the Electrical Group-What is L&T Culture?
Dear All,
We did a small survey in a very
small Group of Ex L&Tites in 2013.While in the process,I received a mail
from UVR which I wish to share with you:
---------- Forwarded message ---------
From: Vasudeva Rao <uvasurao@gmail.com>
Date: Tue, 9 Jul 2013 13:45
Subject: Re: What is this so called L&T Culture?
From: Vasudeva Rao <uvasurao@gmail.com>
Date: Tue, 9 Jul 2013 13:45
Subject: Re: What is this so called L&T Culture?
It is a nostalgic response provoked by DN's mail.
I Have gone through with interest, the large No. of
mails received by DN.
I am, quite impressed by these responses.In spite of
my 4 decades of
service I cannot think of anything worthwhile to
add.They have covered it all.
There is however a couple of points I would like make.
Not many may be
interested in reading such a long mail.
Spirit of L&T.
Early fifties when I joined the company, Mr Holck
Larsen used to meet youngsters
once in 3 or 4 months, This, on the ground floor of
L&T house where we had just
moved in as a tenant & bought the
property from ICI in 1965. This was to motivate
us. Remember, vey few had heard or L&T then.
HHL was a very good fried of Dr.Homi Baba founder
of Nuclear activity in India.
In one such meeting he announced that L&T will get
into Nuclear Power business.
I, who had been in the company only for a few
months had the audacity of asking
a tongue in cheek question,
Sir, giants like Westinghouse, GE,GHH and others
who entered into the
manufacture of nuclear equipment for power plants have
all lost money. Why
should we getting into that business.
I still recall his eyes looking into mine [ He
& Mr.Toubro had interviewed me for
the job] and saying " young man, India
must have nuclear power generation
plants If not L&T who-else?"
From then on,''If not L&T who else" became my
manthra. Whenever I faced a
tough situation--& there were many-I said to
myself "If not L&T who else?"
Examples aplenty. Bahai Temple, just to name one.
Sophisticated equipment for
Nuclear Space etc.There is no other company in India
that can match L&T.
----------------------------------------------------------------------------------------------
DN, another thing that I missed in all the mails you
have received.
is that there is no reference to our annadathas!
One of the, if not the most important culture is
L&T's customer relationships.
That is what finally brings bread to our table.
Customer confidence in L&T's fairness.
I would like to narrate 2 incidents which indicate
customer confidence in L&T.
When we started switchgear business
in India,Nobody had heard of Laur
Knudsen.Even L&T was a tiny company.
English Electric ,General Electric, Siemens &
several other world's well known
companies were ruling the roost.
Late Mr. Officewalla,George & yours truly [ A
master's degree holder in Power
Engineering!! A rare breed in those days, being a
street salesman!! ] were street
salesmen going in BEST busses, trams with LK
motor starter in a old fashioned
[V shape] briefcase, visiting a chain of textile mills
on Mahamdali road & beyond.
If I have to write about
those struggling days to convince the customers to buy
our products against all the above heavy weights,it
becomes a long story.
One aspect the 3-4 of us adopted was, since the
customer doesn't know LK,
we should try to to win over his confidence
in us personally.
2 Examples.
1. Century Mills. [ UVR DM but a Salesman. For that matter was a
salesman
throughout his carrier.]
Century Mills in Kalyan was on
an expansion spree. Switchgear for their first two
stages were supplied by English Electric. George &
I made it a point of pilgrimage
& kept visiting & pestering purchase manager
who as always was a Marvadi.
[ In those days he was the most powerful 'behind the
screen' man.Things have
changed since]
Finally we got a trial order fo 2 CI
clad switchboards. Service we gave them
during erection & commissioning was RR class.EE
had taken them for
granted.
The purchase manager started liking
us personally and we received orders for
the the next 3 expansions.
In the next tender, we could not offer anything to
meet some special
specs prepared by their foreign supplier
of machinery.
Nevertheless we quoted our nearest spec. Their Chief
Engineer telephoned me to
say that he was sorry,he cannot consider our offer,
which did not surprise me.
What surprised me was,
their purchase manager telephoned me requesting me
to come to Kalyan. My response was 'while I am at your
service any time you call
me; but this time I know we do not meet your specs'.
"No, I dont want to discuss your offer;I want you
to come here & sit with our CE
and advice me on whom to place the order" was his
response. [It was not easy as
the requirements were special.] However George & I
went there & spent a
few hours and made our recommendation.
When I resigned fromL&T in '88 he wrote me a
letter wishing me all the best,
stating that he will lose a friend &
his colleagues will miss me.
That my friends is one L&T's important culture.
2.Kanoria Chemicals. [UVR Regional Manager]
Although their factory is in UP,their head office
was/is in Kolkata.
Kolkata office booked this high value order & the
execution etc. was to be done
from Mumbai.Mr. G A Advani was GM in charge. Our job
was only that of liaison.
Since that was first order of that kind. I was playing
the leading role of follow up
& was in continuous contact with
Mr.Shyamsunder Kanoria ,Founder & CMD.
Half way through the execution a dispute
arose between EPC Dept in Mumbai &
the customer.Due to some tough
stand taken by Mumbai office It got out of
control.Mr Advani suggested arbitration as allowed in
the contract & asked me to
request Mr. Kanoria to name his arbitrator.I went
to his office with a heavy
heart.To my utter surprise he said "Mr. Rao will
you please act as my arbitrator?
Smilingly, I said [ I got along very well with him ]
no, Mr. Kanoria, Mr. Advani
means this seriously."So do I" was the
response.
In the event, we finally settled this without going
for arbitration!
I used to receive New Year Greetings from S S. Kanoria
till about 3-4 years
back! 43 years after I left Kolkata!!.
I want to stress here that it was not UVR's service.
It was L&T's service.
Regards.
U V Rao
3294 12th A Main
HAL 2nd Stage
Bangalore
India 560008
Tel: 91 80 4097 3929
E-Mail: uvasurao@gmail.com
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