Dear Shri Jaiswalji :
In today’s
Times of India , read about your initiative to turn Thane into a “ smart city “
through launch of mobile app, “ DigiThane “
Congratulations
!
My only
concern is :
“ How will
you manage to build confidence in the Thane citizens that the numerous
suggestions that they make ( thru this app ) , will get acknowledged – even if
not worth acting upon ? “
May be you
should consider splitting the app into TWO parts as follows :
·
Grievance Redressal
·
Governance Suggestions
By
launching “ Grievance Redressal “ part
first , and ensuring “ Instant feedback “
on those complaints , people will get convinced that there is someone , who not
only listens to their complaints , BUT also acts upon it , in a time bound
fashion
It is no
more , “ Apply , Apply , No Reply “
For this
first part , you may want to consider my following suggestion :
I
SIN > < U SIN ( 18 Aug 2013 )
With Regards,
hemen
parekh / Marol / Andheri
(
M ) +91 - 98,67,55,08,08
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