Dear
Shashi,
Over
the past few weeks , AAP succeeded in raising people's expectations
That
was the easy part
Now
, skillfully managing those expectations - without offending those who voted
for you - is tricky !
Here
is my suggestion
You may want to pass it onto Arvind
regards
hemen
----------------------------------------------------------------------------------------------------
Overwhelming
Demands ?
You
bet !
Looking
at the crowds shouting their demands outside Arvind Kejriwal's residence , you
would think , people of Delhi have unlimited arrears of problems
Individuals
and groups are trooping in from far and wide , demanding :
>
Better physical services ( Power / Water / Homes / Transport )
>
Jobs ( Permanency / Removal of Contract System / New jobs )
>
Reservations / Abolitions / Implementations / Resignations
>
Admissions / Legalizations / Transfers
>
Roll back of CNG Prices / Reduction of Vegetable prices
>
Security / Loans / Pensions
The
list goes on and on
Only
problem
Whereas
demands are " Unlimited " , resources ( Manpower + Money +
Systems ) are " Limited " !
Hence
Arvind will need to evolve a simple method to evaluate the " IMPORTANCE
" and the " URGENCY " of these demands
He
may want to devise an online form or , like last time , print and
distribute 50 lakh forms , which only need to be ticked , as in a multiple
choice questionnaire
Then
, on a scale of 1- 5 , invite people of Delhi to score each demand on the
following criteria :
How
does this problem affect ?
>
Economic Status ( Rich / Middle Class / Poor )
>
Geographic Coverage ( Posh Area / Middle class locality / Slums )
>
Gender ( Male / Female / Both )
>
Age ( Old people / Middle Age / Children )
>
Coverage ( Entire population / Majority / One Community only )
>
Nature ( Political / Social / Economic )
>
Character ( Establish Equity / Reduce Disparity / Speed up Justice )
>
Scope ( Job Creation / Health / Education / Corruption Removal )
>
Time Frame ( Crisis Situation / Urgent / Can wait )
Then
display the demands in the descending order of " PERCENTILE
SCORES " - so people get to know what will get attended to and when
For
AAP , with its inclination for seeking people's opinion through "
STRUCTURED STATISTICAL SURVEYS " , devising such a transparent and easily
understood " PROCESS " , cannot be a big deal
Incidentally
, no individual problem / demand should be included in the survey
Carrying
out such a pilot , " SOCIO - ECONOMIC - POLITICAL " experiment
can take our democracy to the grass-root level and give the people a sense of
participation in solving their own problems
At
the same time , people will be made aware that ,
>
Resources are limited
>
All demands cannot be attended simultaneously
>
Injustice of past 15 years cannot be undone in the next 15 days
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