RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Hi ,

Let me put you in touch with Vaibhav and Rajiv who should be able to help you out.

Sid

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 25, 2011 6:37 PM
To: Siddharth Srinivasan
Cc: InMobi Helpdesk; 'nitin.ruge@sentientsystems.net'
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Siddharth

I would highly appreciate if you can talk to the concerned person at your Helpdesk

We need your help to get going

Regards

hemen

From: S, Thara [mailto:thara.s@hp.com]
Sent: Sunday, December 25, 2011 4:06 PM
To: Hemen Parekh; 'siteonmobile@gmail.com'
Cc: 'shuklendu.baji@sentientsystems.net'
Subject: RE: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Hi

Please find the answers below :

For integration issues:
1. A sample POST request with the error logs.

12-24 18:31:27.250: VERBOSE/InMobiAndroidSDK_3.0.1(3608): requestactivity=AdRequest&d-deviceModel=Milestone&d-deviceMachineHW=Linux%28Android%3A2.6.29-omap1%29&d-deviceSystemName=BASE&d-deviceSystemVersion=1.0&d-deviceName=MOTO_RTHS&d-deviceBTHW=Fri+Dec+23+11%3A44%3A08+Asia%2FCalcutta+2011&d-deviceStorageSize=InBuilt%3A197+MB&d-device-screen-density=1.5&d-device-screen-size=480X854&x-inmobi-phone-useragent=Mozilla%2F5.0+%28Linux%3B+U%3B+Android+2.1-update1%3B+en-gb%3B+Milestone+Build%2FSHOLS_U2_02.36.0%29+AppleWebKit%2F530.17+%28KHTML%2C+like+Gecko%29+Version%2F4.0+Mobile+Safari%2F530.17&mk-siteid=4028cb1333eded0b0133efc10a79003e&u-id=a8c0ffdea5851f881f89cf51d1d67245&mk-version=pr-SPEC-ATATA-20091223&format=xhtml&mk-ads=1&h-user-agent=inmobi_androidsdk%3D3.0.1&u-InMobi_androidwebsdkVersion=3.0.1&u-appBId=hp.com.jamtasklet&u-appDNM=My+Jobs&u-appVer=1.0&d-localization=en_gb&d-netType=edge&d-orientation=1&mk-banner-size=15&u-lat_lon_accu=12.937368757142858%2C77.61046112857143%2C60

2. Carrier IP address.

Not Applicable  for us.

3. The country from where the test is being performed.

India - Bangalore

4. IDE (if any - For SDK integrations)

Eclipse

5. The application or mobile site development platform (iOS, Android, PHP, etc.)

Android

6. SDK version or the InMobi API version (If Applicable):

SDK a300 (Build 3.0.1)

7. Are you testing from an actual mobile device?

Yes , we are testing from an actual mobile device.

8. Are you testing through a simulator? Which one?
 At times we use  simulator Android 2.1

 For Payment Issues:
1. What payment month are you having trouble with?

December 2011

2. Have you changed the mode of payment recently? If Yes, please provide the date of the change.
 NA

Thanks & Regards

Thara S

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Sunday, December 25, 2011 9:23 AM
To: S, Thara; 'siteonmobile@gmail.com'
Cc: 'shuklendu.baji@sentientsystems.net'
Subject: FW: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Dear Thara

I am afraid I cannot answer these questions. Beyond me !

Could you please ?

Thanks

hemen

From: InMobi Helpdesk [mailto:helpdesk@inmobi.com]
Sent: Sunday, December 25, 2011 9:16 AM
To: Hemen Parekh
Subject: [Ticket#10206708] RE: InMobiAds Not Appearing in Production Mode

Dear Customer,

Thank you for writing to InMobi.

This is an auto-generated response to acknowledge that we have received your e-mail. A Support Engineer will respond shortly.

The subject line of this email contains your ticket number. Our system will use this number to track the support process, so please don't to change the subject line during correspondence.

So we can better help you, please provide us the following details:

For integration issues:
1. A sample POST request with the error logs.
2. Carrier IP address.
3. The country from where the test is being performed.
4. IDE (if any - For SDK integrations)
5. The application or mobile site development platform (iOS, Android, PHP, etc.)

6. SDK version or the InMobi API version (If Applicable):

7. Are you testing from an actual mobile device?
8. Are you testing through a simulator? Which one?

 For Payment Issues:
1. What payment month are you having trouble with?
2. Have you changed the mode of payment recently? If Yes, please provide the date of the change.
--
The InMobi Support Team

This is an auto-generated response

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