FW: "Re-Charge Account" page write-up

Amey

What can we do at our end to improve Successful Transactions ?

Any suggestions ?

hemen

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Thursday, August 07, 2014 9:40 AM
To: 'amey.dabhole@avenues.info'
Cc: 'shuklendu.baji@sentientsystems.net'; 'Nitin Ruge'; 'divyesh@3pconsultants.co.in'
Subject: FW: "Re-Charge Account" page write-up

Dear  Amey ,

I had an opportunity to login and see my Account Status ( re online payments made at www.B2BmessageBlaster.com )

Selecting ,  " This Year " , I found following info :

>  Total " Initiated Txns " ........... 28

Out of these 28 ,

>  Aborted Txn............. 17

>  Attempted Txn.......... 11

Out of these 11 ,

>  Status Revert............ 8

>  Awaited.....................3

Out of these  8 ,

>   Success................  4

>   Failed.....................3 ( ? )

I am not quite sure , if I understand all of these terminologies  !

I would appreciate if you can throw some light on these ( a brief definition of each )

It would also be extremely USEFUL , if there is a TABULATION such as follows , for finally SUCCESSFUL transactions :

---------------------------------------------------------------------------------------------------------------------------------------

Srl no..........Date........... Paying Party Name........... Amount Paid....... Using ( Credit Card / Net Banking )........ Cumulative Paid

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regards,

hemen

PS :

It would be nice if we get to know the NAMES of those Subscribers ( of B2B ) , who either " aborted " a txn or whose txn " failed " for some reason.

That would allow us to phone them and understand their " difficulty " in completing the process fully. Knowledge of such difficulties experienced by Subscribers , would tell us if we need to simplify the process or add some further " Explanatory Note " on how to avoid a failed transaction

Such a WARNING would go a long way in achieving a high percentage of Successful Transactions

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CC; Divyesh,

Without waiting for ccAvenue to implement my suggestion , pl implement it ourselves at your end and send me the updated EXCEL sheet , every time a new / fresh payment gets made by any Subscriber of B2B. Start today and send a copy to Shuklendu

From: Hemen Parekh [mailto:HCP@recruitguru.com]
Sent: Thursday, June 26, 2014 12:12 PM
To: Amey Dabhole
Cc: Divyesh Shah; nitin.ruge@sentientsystems.net; shuklendu.baji@sentientsystems.net
Subject: RE: "Re-Charge Account" page write-up

Dear  Amey,

Many thanks for clarification

I hope you will follow up with Bankers for activation of Master Card for USD payment

I would request you to look up our " Re-charge Account " page and confirm that the page write-up is strictly valid

regards ,

hemen

From: Amey Dabhole [mailto:amey.dabhole@avenues.info]
Sent: Thursday, June 26, 2014 11:28 AM
To: Hemen Parekh
Cc: Divyesh Shah; nitin.ruge@sentientsystems.net; shuklendu.baji@sentientsystems.net
Subject: RE: "Re-Charge Account" page write-up

Dear Mr. Hemen,

Greetings from Avenues!

I trust you are doing good.

This is with reference to our meeting in our office on Tuesday 24^th July 2014, I would like to inform you that we can assign USD currency to your Merchant Account for the website www.b2bmessageblaster.com.

Please find the below commercials for your persual.

Commercials for INR Currency.

Plan	One Time Setup fees (Non Refundable)	( TDR )Transaction Discount Rate**
		All Debit cards issued in India	Credit cards ( Visa, MasterCard, & Diners )	Net Banking	Amex, JCB, Cash cards & Mobile Payment	Annual Software Maintenance Cost (ASMC)
Popular	Zero Set-up Fee	1.25%*	3.50%*	4%*	5%*	INR 1200***
* For all payments, Service Tax and Education Cess @ 12.36% will be charged. ** TDR = Transaction Discount Rate ***Payable in April every year OR on Pro Rata basis thereof Above mentioned pricing is for INR processing. Pricing for other currencies will be announced soon.

Commercials for USD Currency.

Master/Visa Credit Cards	AmEx Credit Card
5.0%*	5.0%*
* For all payments, Service Tax and Education Cess @ 12.36% will be charged. ** TDR = Transaction Discount Rate

Please note that, CCAvenue provides MasterCard Payment Option through Partner Bank, it is subjected to an approval from the Bank and it may take activation of MasterCard Payment Option may take 35 to 45 days time.

Should you need further assistance, we would be glad to assist you.

Best Regards,

Amey Dabhole

Executive- Marketing

India: Avenues India Pvt Ltd
Plaza Asiad, Level II, S.V.Road, Santa Cruz (West),

Mumbai 400054.India.
Phone: +91 - 22-67425555/42465555

Ext: 301
Fax: +91- 22- 67425542
 
Email: amey.dabhole@avenues.info
Visit us at: www.ccavenue.com 

 

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From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Wednesday, June 25, 2014 11:17 AM
To: nitin.ruge@sentientsystems.net; shuklendu.baji@sentientsystems.net
Cc: amey.dabhole@avenues.info; Divyesh Shah
Subject: " Re-Charge Account " page write-up

Nitin,

On “ Re-charge Account “ page , right at the bottom , below the “ Email Package Selection Guide “, draw a horizontal line to add one more box as shown below :

Online   Payment   Options :

*  Payment Option for Indians { Indian Rupees : INR } :

   >   Credit Cards

   >   Debit Cards

   >   Net Banking

   >   Cash Cards ( ITZ Done Card )

   >   Mobile Payment ( SBI Paymate )

*   Payment Options for Foreigners { US DOLLAR : $  }

   >  VISA  Credit Card 

   >  Amex ( ezee click )

   >  Master Credit Card....   (  will get activated by 15 July, 2014  )

*   Payments Options for Foreigners in Other Currencies

     After selecting the Email Package of your choice , once you are transferred from this page ,  to ccAvenue web site , you can use the  

      " Currency Converter " available there to convert INR {or USD } , into the currency of your credit-card , before confirming payment.

     As far as our Payment Gateway ( ccAvenue ) is concerned , the currency of your Credit Card is not a constraint for accepting / processing , your payment

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  PS:  Amey Dabhole

        Pl confirm that the write-up as shown above , truly explains the situation

        If you need , you can directly phone Mr Shuklendu Baji on 0-98210, 93921

PS :  Shuklendu

       You can reach Amey on 0-77,38,75,26,90