DEAR SHRI RAJNATH SINGHJI : IT IS NOT TOO LATE TO MODIFY " MY GRIEVANCE " APP , AS SUGGESTED BY ME

 Gujarat’s  Eye-in-the-Sky

 

 

Congratulations, Shri Rupaniji,

 

 

What For ?

 

For launching “ Gujarat Chief Minister Dashboard “

 

 

What is this Dashboard ?

 

It is a IT Platform which enables Shri Rupaniji ( CM – Gujarat ) to keep a close watch over the activities of various government departments and evaluate PERFORMANCE of various govt SCHEMES and of various govt OFFICERS ( actual performance vs targets set )

 

 

What does it look like ?

 

Just view following videos to get an overview :

 

https://www.youtube.com/watch?v=m-zQS3GyPYE

https://www.youtube.com/watch?v=SDxCxZNT_GE

https://www.youtube.com/watch?v=UWMv_630eig

https://www.youtube.com/watch?v=-NFWWpckTuo

https://www.youtube.com/watch?v=9NHgCxuJtUc

https://www.youtube.com/watch?v=H8p7tQTKWyw

 

 

Any suggestions for better governance ?

 

Yes

 

For a quick / simple mechanism to receive complaints / grievances from Gujarat citizen and for instant feedback / speedy redressal of these complaints, I urge Shri Rupaniji to launch a Mobile App as described in :

Ø I SIN >< U SIN  ………………………………[ 18 Aug 2013 ]

 

 

But wasn’t this got launched by Shri Rajnath Singhji, a few days back, with name “ My Grievance “ ?

 

Yes

It did get launched on 18 July 2021

But it is poorly designed and – worse – not working

 

 

Any thoughts on how it should have been designed for “ Ease of Use “ ?

 

Please look up my following e-mail to our Cabinet Ministers, for detailed suggestions ;

Ø Congratulations, Shri Rajnath Singhji …………[ 18 July 2021 ]

 

 

Why do you say , it is NOT WORKING ?

 

On 18 July itself, I registered and lodged a complaint . App did confirm to me, following details in respect of my complaint :

     # Name Of Complainant     >  Hemen

     #  Date of Receipt   > 18/07/2021

    # Grievance Description

       There is lot of garbage on footpaths adjoining Sardar Patel gardens on Lallubhai Park road, Añdheri west ,

        Mùmbai

     #  Current Status  >     Grievance received

    #  Date of Action    >    18/07/2021

    # Forwarded to     >     Maharashtra

   # Officer Name  >        Shri. J.J.Valvi

    # Officer Designation  >  Deputy Secretary.

    #  Email Address   >      jana.valvi@nic.in

   #  Contact Number  >    02222883286

 

Not seeing any action, nor any communication from the concerned officer as to the “ progress “ ( in addressing my complaint ),  I sent an e-mail reminder to the concerned officer after 4 weeks ( around 15 Aug )

 

Till today ( 02 Sept 2021 ), no response !

 

Here is how the App Screen looks like today ( open attachment ):

 

If Gujarat were to go ahead with your suggestion and launch “  Guj Grievance “ app, would that not clash with “ My Grievance “ launched by Central Government ?

Unlikely, if “ Guj Grievance “ app implements my suggestions .

With those improvements, it will become widely POPULAR among Gujarat Citizen, who will not want to use My Grievance !

It is also very likely that all other States will soon launch their own ( customized ) versions of Guj Grievance

 

With regards,

Hemen Parekh / hcp@RecruitGuru.com /  02 Sept 2021