FW: Your Press Release re ALA CARTE selection of TV Channels / URGENT

Hetal,

0000,1655,5120

0000,1655,5138

These are the DigiCard numbers of the 2 TATA SKY tv connections at my residence

Some one at Tata Sky told Niyati that their record shows 3 tv connections  in our name !

If they have been charging us for 3 connections for the past one year , whereas we are actually having ONLY 2 , then , as of today , there has to be quite an amount of CREDIT amount in our account  - which they claim , got exhausted today !

My voice is not working so , pl talk to Niyati for what Tata Sky fellow told us

If there is no way out , then I suggest you arrange to renew , TO DAY itself , our ( 2 tv ) subscription for just ONE MONTH

Then follow up with TRAI for clarification , as requested in my following mail ( which bounced – did not get delivered ) . Yesterday , I had asked Sandeep to resend it . I don’t know whether he did

hcp

From: Hemen Parekh [mailto:hcp@recruitguru.com]
Sent: Monday, January 14, 2019 6:06 PM
To: 'advbcs-2@trai.gov.in'; 'arvind@gov.in'
Cc: hcp@RecruitGuru.com; 'contact@tatasky.com'; 'help@tatasky.com''; Hetal Haria; frontoffice@3pconsultants.co.in; 'vishesh@incomegroup.in' (vishesh@incomegroup.in)
Subject: Your Press Release re ALA CARTE selection of TV Channels

Shri Anil Kumar Bhardwaj-ji  (011- 23237922 )

Shri Arvind Kumarji  (  011-23220209  )

Dear Sirs,

I refer to your following Press Release :

http://main.trai.gov.in/sites/default/files/PRNo0410012019.pdf

It reads :

Consumer has complete freedom to choose their desired 100 Standard Definition (SD) channels within the network capacity fee of maximum Rs.130 I-.

The desired channels could be in A-Ia-carte Free to Air channels or Pay channels or bouquet of pay channels or any combination thereof.

The choice completely rests with the consumers.

I tried to reach you over the phone but could not ( busy / temporarily disconnected )

I have 2 tv connections from TATA SKY at my residence in ANDHERI – MUMBAI , for which , I have been ( so far ) forced to pay about Rs 14,000 per year – as a result of having to select certain BOUQUETS of channels – whether I needed all or not !

Hence, I am extremely thankful to TRAI for this PRESS  RELEASE , which enables me to select INDIVIDUAL TV CHANNELS of my choice , instead of entire BOUQETS

Unfortunately , upon visiting web site of TATA SKY just now , I found that there is no provision for ALA CARTE selection , unless , I first select ( forcibly ) , some BASIC PACK  !

This is totally contrary to your Press Release !

I urge you to inquire into this matter on an urgent basis and instruct TATA SKY to modify their ONLINE offering to truly reflect your instructions

With regards,

Hemen  Parekh

hcp@RecruitGuru.com

( M ) 98,67,55,08,08