Monday, 10 August 2015

Dr. Katrak


murtybvr@itm.edu




Dear Murty ,


In your past email , you had inquired about those letters that I wrote to L&T Employees , when I was GM - Powai

I had replied , requesting you to find all of these at :

www.hemenparekh.in  >  Letters to L&T Employees

I hope you could locate those

Then there is also a section titled :

MARCOM - Marketing Communications

-  which could be of interest to you

I also reproduce my today's blog below

regards,

h c parekh

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------   

L&T   Story   /   1

A recent circular of Maharashtra Government requires that babus ( govt officers ) should stand up from their seats, every time a MLA , MLC or an MP , enters and leaves their office

Ostensible reason offered :

Government officers must treat elected representatives with " Honour " and " Courtesy "

That circular contains many other " DOs " and " DON'Ts " for government officers , while dealing with elected representatives

I shudder to think about what next the Government would want these officers to do  !

May be garland the MLA on arrival and walk-up to his car while leaving  ?

Or , that a Secretary must get up and offer his chair to a Minister who walks in and himself shift across the table and occupy the visitor's chair  ?

{  In the past , we have had instances of officers tying the shoe-lace of a Minister !  }

That makes me wonder :

What is the " Character " of a Democratic Institution ?

Who is responsible for building this " Character ",through personal example  ?

The following instances may provide a clue :

>   During my tenure as General Manager - Powai Works at L&T( 1979-87 ),
      whenever Mr Holck Larsen or Mr N M Desai ( Chairmen , at different
      times ) , walked into my cabin , they insisted that I do not get up from
      my seat !

      On many such occasions , they would start pacing the cabin from
      end to end , telling me or listening to me - as I continued sitting !


>   Whenever Mr Holck Larsen visited Madh Works , he would just peep into
      my cabin and say ,

      " Parekh , carry on with your work . I know my way around the factory "

      Then , he would just walk out and go around the factory , all alone ,
      meeting and greeting hundreds of workers , at their work places !

      He just insisted that no Supervisor / Foreman / Manager should stop his
      work , in order to accompany him  !


      I wonder how many of our Ministers today , go around their offices ,
      or their constituencies , without a retinue of Officers  !

>   I even recollect an incidence when Mr Holck Larsen said :

     "  Parekh , can we go and try out the food being served in Workers
      Canteen ? "

     Then , when we reached there , he insisted on standing in the queue
     with the rest of the workers , to pick up his food-tray  !


Incidentally , talking of a Manager having to vacate his chair for his boss ( a
practice , which , I believe is still prevalent in many organizations ), I remember an instance when we hired a Maintenance Manager from one " Sethji  Controlled " company

After a few days , I heard of severe resentment in that department

When I inquired , I found out that he had the habit of asking his subordinate managers to vacate / offer him their chairs , whenever he visited those section !

I was left with no choice but to ask him to resign  !

"  Yathaa Raja , Tatha Praja " ( People will emulate those in power ) , is true even today

I request others to comment / submit their own experiences of what goes into making a Great Organization

By contributing their own similar experiences , they would be telling  Managers and Ministers :

" Here is how we can imbibe a Democratic Culture to transform India "

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------
hemen  parekh
10  August  2015





From: B V R Murty (Consultant - ITM Khr) [mailto:murtybvr@itm.edu]
Sent: Monday, August 10, 2015 7:19 AM
To: Suniti Desai
Cc: H. C. Parekh; krsanghavi@vsnl.net; Danait W. J. N. - Select; Rao MVN - select; Deshmukh A.M. - select; Mehta Vivek - select; Srivastava CM - select
Subject: Re: Dr. Katrak

Thank you Suniti..for keeping all in contact..we should meet again to update...regards..Prof Murtybvr, ex_SPE,PSW east.now working at.ITM, Kharghar.
On Aug 10, 2015 12:02 AM, "Suniti Desai" <sdsunitidesai@gmail.com> wrote:
Sorry, my mistake.  Dr. Katrak's year of birth is 1931 so he completes 85 next Sept (2016), not this Sept.

suniti

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